Frequently Asked Questions
What is the Pre-Employment Screening Program?
The Pre-Employment Screening Program (PSP) is a screening
tool that allows motor carriers and individual drivers to purchase driving
records from the Federal Motor Carrier Safety Administration’s (FMCSA)
Motor Carrier Management Information System (MCMIS). Records
are available for 24 hours a day via the PSP
I requested a PSP
report and it contains no data. The top of the report indicates that no crash
or inspection results were found. How should I interpret this?
report request finds crash and inspection data based on the information
provided for a driver. Blank reports typically mean that the driver has not been
involved in a crash in the last 5 years or an inspection in the last 3 years.
What information does the Pre-Employment Screening Program (PSP)
A record purchased through PSP
contains the most recent 5 years of crash data and the most recent 3 years of
roadside inspection data, including serious safety violations, from the
FMCSA MCMIS system for an individual driver. The
record displays a snapshot in time, based on the most recent MCMIS
data load to the PSP
My PSP record shows that I was involved in a crash. That crash was not my fault.
Why is the crash listed?
PSP records list all reportable crashes. The list of
crashes represents a driver’s crash involvement only, without any determination
as to responsibility.
Why did FMCSA develop PSP?
Developing a system to make safety performance information electronically
available for pre-employment screening purposes was mandated by Congress in the
Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for
Users, Title 49 U.S. Code, section 31150 Public Law 109-59 Section 4117.
believes that making this driver data available to potential employers and
operator-applicants will improve the quality of safety data and help employers
make more informed decisions when hiring commercial drivers. PSP
provides more rapid access to commercial driver safety performance information
than is available via Freedom of Information Act (FOIA) or Privacy Act requests.
What is the fee structure?
Fee Structure Information
||Transaction Payment Amount
|Small (less than 100 power units)
||$25 annually limited to 10 users
||ACH debit or check
|Large (100+ power units)
||$100 annually limited to 10 users
||ACH debit or check
|All motor carriers coming through a third party
||Pay third party
||Up to third party to determine
||As billed by third party
|Individual driver (operator-applicant)
||No fee, no subscription required
||Credit card or debit card
||Immediate (driver pays at the time a record is requested).
Who can request a PSP
Motor carriers may request PSP
records solely for the purpose of conducting pre-employment screening and only
with the operator-applicant’s written consent. Individual drivers or
operator-applicants may purchase their own PSP
record at any time.
Does a motor carrier have to use the PSP
for hiring drivers?
No, the PSP
is a voluntary program for carriers. It is also voluntary for drivers.
How do motor carriers obtain PSP
FMCSA is working with a contractor, NIC Technologies, LLC
(NIC Technologies or ‘NICT’), to provide PSP
data to motor carriers with the operator-applicant’s written consent. A motor
carrier must enroll to participate in the PSP
online program. Then, the motor carrier will be provided credentials to access
online service. A carrier needs an Internet connection and a Web browser to
Motor carriers may also continue to obtain driver safety performance
information free of charge by submitting a Freedom of Information Act request to
Is the operator-applicant informed when this data is released to a motor
No, the operator-applicant will not receive notice from NIC Technologies that
the information was released. However, the motor carrier must obtain the
operator-applicant’s written consent before requesting the operator-applicant’s
record. Motor carrier audits are conducted to ensure compliance.
Can operator-applicants obtain their MCMIS information?
Yes. Operator-applicants can obtain a copy of their inspection and crash data
in MCMIS through the PSP
online service for the prescribed fee. Operator-applicants may also obtain
their own information free of charge from
FMCSA by submitting a Privacy Act request.
How does information get into PSP? Is it only from
MCMIS or will city police departments, county safety offices, and
other enforcement agencies be able to add crash and inspection information?
only contains MCMIS inspection and crash information that is
MCMIS by FMCSA federal staff and state
What processes are in place to ensure that operator-applicant data is
NIC Technologies is required to adhere to the Privacy Act, the applicable
sections of the Fair Credit Reporting Act and all other applicable federal laws
to protect driver information. NIC Technologies is also required to develop
processes and systems to protect the FMCSA-supplied data from
unauthorized disclosures, thefts, manipulation, or dissemination. This includes
processes to ensure that operator-applicant’s written consent is obtained in
accordance with federal security requirements, including the Driver’s Privacy
Protection Act of 1994.
Can non-motor carrier entities such as insurance companies access this
No. Currently, PSP
is only accessible to motor carrier account holders and individual
How does the driver’s record from a State Department of Motor Vehicles fit
into the process?
The state Motor Vehicle Record information is not available through
only contains MCMIS inspection and crash information. Motor
carriers and drivers must continue to request state motor vehicle records from
the state’s motor vehicle department.
How do motor carriers enroll in the Pre-Employment Screening Program?
Motor carriers can enroll in PSP
www.psp.fmcsa.dot.gov. You will find the enrollment documents available for
download on the site. Once the documents have been filled out in their entirety,
simply follow the instructions to return them to NIC Technologies.
How do motor carriers return the enrollment forms?
Enrollment materials may be emailed to
Or mailed to:
- Pre-Employment Screening Program
- 4601 N. Fairfax Dr, Suite 1160
- Fairfax, VA
Or faxed to:
How long does the enrollment process typically take?
Though enrollment is usually completed within a few business days, please
allow up to 2 weeks for your enrollment to be processed. Once your enrollment is
processed, the main contact listed on your account will receive an email with
instructions for accessing user credentials.
Is the PSP
service available 24/7?
Yes. Aside from periodic maintenance, the site is available 24/7.
How are PSP
Reports are transmitted almost immediately in most circumstances. Drivers and
motor carriers can view the records using a PDF viewer. A PDF viewer allows you
to save and print the record. Drivers can also view the record in HTML, with no
PDF viewer required. A PDF viewer can be downloaded, for free, at
Does my third-party screening provider participate in the PSP
program? If so, can I obtain this information through them?
Please consult your provider to determine if they participate in the
Pre-employment Screening Program.
How does a motor carrier pay for the records?
Motor carriers pay via automated clearing house (ACH) debit or by check. ACH
debit is also known as ‘e-check’. Motor carriers will receive email notification
each month that their invoice is ready to view, and have an opportunity to view
their monthly statement prior to the ACH debit initiation. The monthly invoice
amount is automatically deducted from the checking or savings account provided
by the motor carrier.
I represent a motor carrier who accesses records through a third-party
screening provider. How can I pay for the records?
The third-party screening provider invoices the motor carrier directly.
What does the subscription fee cover?
The subscription fee covers the cost of monthly billing and customer service,
which is available by phone and email, Monday through Friday 8:00 a.m. to 6:00
p.m. ET. A motor carrier can have PSP
credentials for up to ten individual users with one subscription.
How many user accounts can I have?
Each subscription includes up to 10 user accounts, including the
administrator. If you need more user credentials, you may purchase a second
subscription for an additional ten user credentials. The cost of the second
subscription is the same price as your initial subscription ($100 or $25).
Can a motor carrier request more than one driver’s record at a time?
Yes. A motor carrier user may request multiple drivers at one time. Each
driver record costs $10.
What if a driver has held a CDL in more than one state?
system allows motor carriers to search a driver’s complete history. This means
the motor carrier should, and is encouraged, to search any CDL currently held by
the driver, as well as licenses held in the most recent five years. The fee
remains $10 regardless of the number of states queried for a driver.
Can a motor carrier purchase PSP
records for current employees?
No. Records may be requested exclusively for the purpose of pre-employment
When is my motor carrier company charged the subscription fee?
The company will be charged the subscription fee when the account is
activated. First, submit the company’s enrollment documents. Then, a
customer service representative will contact you with instructions for account
activation. You may withdraw from the program at any time after enrollment. If
you have never purchased PSP
records with your account, your subscription fee can be refunded in full upon
Will the motor carrier be able to change the list of users later on?
Yes. Administrative account users can add, edit or delete users. The
customer service team is available to assist with these requests.
How can I contact the PSP
customer service team?
Please send questions about the Pre-employment Screening Program via email to
Will my company information be used for any other purpose?
No. Company information is only used for enrollment in the PSP
system and account management purposes.
I represent a third-party screening provider. I would like more information
about how to participate.
Please email PSPhelp@egov.com.
I am an individual driver. How do I enroll?
No enrollment is required for individual operator-applicants. You may
purchase your personal record at any time. Please visit
Will a motor carrier company’s drivers be able to access their records?
Yes. Operator-applicants can access their own records at any time. Drivers
must visit www.psp.fmcsa.dot.gov or
submit a Privacy Act request to the U.S. Department of Transportation.
What legal obligations do motor carrier account holders have using this
In the enrollment package, you will find documentation of all legal
obligations incurred by using the PSP
service. Account holders are required to consent, in writing, that the company
will only use the records for pre-employment screening purposes, that the
company has obtained the written consent of all applicants whose records were
purchased, and that the company will abide by regulations provided under the
Fair Credit Reporting Act, among others.
What if I want to contest the information in my PSP
Reviews of violations that are adjudicated in the State court systems do not
automatically result in a change to any Federal Motor Carrier Safety
Administration (FMCSA)-released data, which includes
data. In order to have a violation removed from the PSP
record, a motor carrier or driver must file a request for data review (RDR) in
the DataQs system. When an RDR is made through the DataQs system and the request
is granted, the organization responsible for the data makes the appropriate
changes. The record is then updated in MCMIS and within 30
more days it will be reflected in PSP
. Users may only use the DataQs system to request a data review on data used by
FMCSA. The web site for data correction is
What type of information can be contested in my PSP
If a PSP
record contains inaccurate information, then that should be brought to the
attention of the Federal Motor Carrier Safety Administration, Department of
Transportation by submitting a DataQs request for data review. The web site for
data correction is
https://dataqs.FMCSA.dot.gov. Violations that appear on
an inspection report can be reviewed for accuracy on the DataQs website.
Citations issued to a driver as a result of an inspection or traffic enforcement
cannot be submitted to the DataQs website for review. Crashes that involve a
commercial motor vehicle are reportable to FMCSA, even if the
driver is not at fault. Drivers cannot request a review of a crash event due to
no fault of the driver.
Is the “Important Notice Regarding Background Reports from the PSP
Online Service” form mandatory in order to participate in the PSP
No. The template provided in the enrollment packet is a “sample” disclosure
form that NIC made available to motor carriers. The account holder is not
required to use this sample. FMCSA/NIC only requires that the
release used by motor carriers contain certain information relating to the
applicable sections of the Fair Credit Reporting Act (FCRA; 15 U.S.C. 1681 et
seq.) and covers the Pre-Employment Screening Program. These requirements are
addressed in the Monthly Account Holder FCRA Employer Certification and the
Monthly Account Holder Agreement on pages 7, 13-14. FMCSA and
NIC encourage motor carriers to seek their own legal counsel with respect to the
format and content of the notice.
I had a roadside inspection very recently. Will this be available in the
Data from MCMIS is uploaded to the PSP
system approximately once a month. This is considered a MCMIS
data snapshot. The date of the most recent MCMIS data
snapshot is available on the bottom of your PSP
report. Reporting times vary by state. If you do not see a crash or inspection
that you expect, you may consider accessing your PSP
record again approximately a month after the snapshot date printed on your
I was the co-driver for an inspection. Does the PSP
report show my inspection or violation?
Yes. Each inspection record shows all violations associated with that
inspection. If the requested driver is listed as a co-driver for the inspection,
then the violation will show “Listed as Co-driver”. The Violation Summary
section will display and count violations attributed to a co-driver only if the
co-driver was the individual requesting the PSP
report. When the primary driver requests their record, any violations charged
to a different co-driver will be shown with a single red asterisk (*) in the
inspection detail portion of the report.
How are violations resulting from an inspection following a crash shown in
Typically after a crash an inspection will occur. Violations that result
during an inspection following the crash are shown with two red asterisks (**)
in the inspection detail portion of the report. These post-crash violations are
neither displayed nor counted in the Violation Summary section.
I drive a large vehicle, over 10,001 pounds, but do not have a CDL. Could I
have crash or inspection history in a PSP
Yes. The MCMIS database contains incidents recorded when
driving a commercial motor vehicle (CMV) and trailing units that weigh 10,001
pounds or more. This includes drivers of CMV’s that may or may not have a CDL. A
driver is not required to obtain a CDL unless they drive a vehicle that meets at
least one of the following distinctions:
- the vehicle weighs at least 26,001 pounds, or
- the vehicle contains hazmat materials, or
- the vehicle is designed to transport 16 or more persons (including the
- the vehicle is a tanker truck, or
- the vehicle has air brakes.
I am an account holder and was notified that I am being audited. Why?
According to federal law, PSP users must obtain the driver's written consent
prior to accessing their PSP record. The audit process, as explained in the PSP
enrollment agreement, is in place to ensure that the written consent is being
I am a driver; can I be the subject of a PSP audit?
No. Drivers may request their PSP report at any time and provide electronic
consent for the PSP record request. Therefore, drivers do not need to be
What information must be on a driver's written consent form to meet the
obligations of an audit?
In addition to being legible, every driver's written consent form must
- Driver's Name
- Driver's Signature (electronic or handwritten)
- Date (signed on or before the PSP record request date)
- Reference to "PSP" or "Pre-Employment Screening Program"
How do I submit a driver's written consent form in the audit process?
Driver's written consent forms can be faxed to 1-703-841-6370 or emailed to
PSPhelp@egov.com. Call the customer
service team at 1-877-642-9499 if you need an alternative submission method.
How will I know if I pass the audit?
You will receive an email after your audit has been finalized with the
results of your audit.
How many driver's written consent forms will I need to submit for an audit?
One or multiple driver consent forms may be requested during an audit.
What happens if I am not able to provide a driver’s written consent
FMCSA penalties vary and include warnings, PSP account suspensions or
Does the audit include an on-site visit to my company?
No, at this time FMCSA does not plan on making on-site audit visits related
to the PSP driver’s written consent.
I wasn't able to meet the obligation of an audit and have been subject to a
penalty, now what?
The PSP customer service team can assist you so you are prepared for your
next audit. Account holders are returned to good standing after 12 months of
acceptable audit activities.
How do I know if my account is being audited?
Your account’s primary contact will be notified via email if/when your
account is selected for audit. You will also have to acknowledge the audit when
you log into PSP. If you have not received notification, then you have not yet
been selected for audit.